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Questions about your account, a competition, privacy, advertising, or a prize? Send us a message.

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We usually reply by email. Never send a password, verification code, card number, or bank-account number.

Your details are used only to review and respond to this request.

Competition reviews

If a score is held for review, include the competition date and approximate time of the run. A held score is not a disqualification; it means the run needs a fair-play check before it can rank.

Privacy requests

Choose “Privacy request” and use the email connected to your account. We may need to verify your identity before providing or deleting account information.